Job Description:
About Us
For over 75 years, Blood Bank of Hawaii has been a lifeline for our islands. Since 1941, we’ve been proud to provide lifesaving blood products to 18 hospitals across the state—supporting patients undergoing surgeries, trauma care, cancer treatment, and more. Join our dedicated team and be a part of something truly meaningful: saving lives every day.
Why the Blood Bank of Hawaii?
At Blood Bank of Hawaii, we are united by a powerful mission: to save lives every day. As a nonprofit organization, we offer professional growth opportunities, a competitive salary, and a comprehensive benefits package in a collaborative team environment.
We are an equal opportunity employer, celebrating diversity and inclusivity.
Primary Purpose:
Under the direction of the Manager of Mobile Operations, the Collections Supervisor provides leadership and oversight of mobile blood drive operations. This role ensures efficient, safe, and compliant collection activities while supervising staff and collaborating with recruitment and leadership teams to meet organizational goals.
Benefits:
• 100% Health, Dental, and Vision Insurance
• Matching 401(k) Plan
• Fully paid Training
• Paid Time Off
• Career Development and Training
• Opportunities for Promotion
• SAVING LIVES EACH DAY!
Schedule:
• 8-hour shift
• Day shift
• Evening shift
• Every weekend
• Weekends as needed
• Monday-Sunday
• Hours may vary, including evenings, weekends, and holidays. Flexibility is a must.
Job Duties and Responsibilities:
• Promotes company values and organizational goals
• Represents leadership and ensures productivity and quality standards
• Monitors staff compliance with policies and regulations
• Coordinates schedules and setup for efficient operations
• Ensures safety of collection sites
• Enforces adherence to SOPs
• Communicates needs and ensures policy compliance
• Assists with KPI tracking and reporting
• Helps coordinate staff scheduling
• Hires, trains, supervises, and evaluates staff
• Ensures professionalism and addresses staff concerns
• Provides recommendations to leadership
• Oversees quality control procedures
• Assigns staff tasks, breaks, and workflow
• Manages appointments, staffing, and operational efficiency
• Collaborates with teams to meet collection goals
• Maintains and supports staff technical skills
• Supports marketing and recruitment efforts
• Prepare staff performance evaluations
• Promotes teamwork and supports colleagues
• Encourages positive team culture and engagement
• Performs additional duties as assigned
Education:
• High School Diploma/GED
• Preferred Bachelor’s in Science in biological sciences or related field
Experience:
• Three (3) years’ experience in health-related field.
• One (1) year of supervisory experience
• Preferred management experience of a health-related clinic/branch
• Preferred Blood Banking Experience
Skills:
• Ability to take initiative, be creative and successfully motivate people.
• Goal-oriented self-starter with ability to work independently and as part of a team to productively collaborate, meet goals/objectives and ensure smooth and efficient operations.
• Good analytical, assessment, judgment and problem-solving skills.
• Good listening skills with the ability to receive and comprehend detailed oral or written information.
• Able to relate effectively with diverse individuals including internal and external customers.
• Ability to maintain professionalism with other staff, donors and public at all times and provide excellent customer service.
• Highly developed communications skills, both oral and written.
• Able to give/receive detailed instructions/information verbally or in writing.
• Good organizational and time management skills.
• Strong leadership skills with ability to effectively lead teams.
• Computer literate (Word, Excel, Power Point, internet).
Other Requirements
• Professional, business-like appearance
• Good attendance
• Flexibility in schedule to meet deadlines
Job Type: Full-Time
Pay Range: $50,000-$55,000
Expected hours: 40 per Week
Location:
• Multisite
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