Job Description
About Us
For over 75 years, Blood Bank of Hawaii has been a lifeline for our islands. Since 1941, we’ve been proud to provide lifesaving blood products to 18 hospitals across the state—supporting patients undergoing surgeries, trauma care, cancer treatment, and more. Join our dedicated team and be a part of something truly meaningful: saving lives every day.
Why Join Blood Bank of Hawaii?
At Blood Bank of Hawaii, we are united by a powerful mission: to save lives every day. As a nonprofit organization, we offer professional growth opportunities, a competitive salary, and a comprehensive benefits package in a collaborative team environment.
We are an equal opportunity employer, celebrating diversity and inclusivity.
Primary Purpose:
Under the direction of the Director of Community Relations, the Workforce Development (WFD) Program Manager is responsible for execution of organizational workforce development strategies by developing, implementing and managing external and internal WFD programs. These include the High School Blood Bank Collections Specialist (Phlebotomist), University of Hawaii Donor Recruitment, and Center of Excellence Programs.
Benefits & Pay:
• 100% Paid Medical, Dental and Vision Insurance
• Paid Time Off
• Matching 401(K) Plan
• Opportunities for professional development and growth.
• Collaborative and supportive work environment.
Job Duties and Responsibilities:
1. Strategic collaborative relationships • Works with Director of Community Relations and BBH leadership to build, strengthen, and maintain strategic relationships with collaborator organizations to support, implement, and expand WFD programs. External relationships in government, education, and business sectors include Dept. of Education leadership, high school administrators, classroom teachers, vendors, and community leaders. • Supports WFD program fundraising and marketing efforts by providing content and by participating in presentations and events
2. Program/curriculum development and execution
• Plans and creates course pacing guides, curricula, lesson plans, and student/trainee assessment tools to align with appropriate accreditation standards and training program structure. Updates and maintains these plans to stay current with changing expectations and program evolution.
• Following the course guides, prepares instruction materials, software, and tools to execute the training / daily instruction, customizing for the training environment, eg- high school Academy classroom, BBH training center, simulation lab, or donor center production sites.
• Delivers engaging lessons, facilitates class activities and discussions, completes and presents both formal assessments and informal constructive feedback to students/trainees. Provides student/trainees opportunities for additional assistance, as needed, to meet expectations.
• Collaborating with other trainers, DOE teachers, or other faculty, maintains a safe and inclusive classroom environment, managing student behavior and addressing classroom conflicts.
• Maintains thorough and accurate training and assessment records to comply with SOP and standards.
3. Program management
• Performs audits of training records, as requested. Functions as programmatic lead for internal and external audits of the training program.
• As the program subject matter expert, provides presentations and reports related to training programs, as requested.
• Participates in special projects to implement new initiatives, improve processes, or enhance operations.
• Participates in department meetings, continuing education programs, and other associated organization wide management activities.
• Coordinates with the Director of Community Relations, teachers, and BBH management to evaluate the program and realize opportunities for continuous improvement.
• Works with Director of Community Relations to monitor and manage program budget and key performance indicators, keeping the Director apprised of changes and potential solutions or ideas.
• Incorporates customer service in all training and serves as a resource and positive role model by demonstrating the behavior expected of staff. Set the right example by acting in a manner that exemplifies BBH’s values and inspires others to excellence.
4. Team supervision and management
• Provides effective supervision to trainers and other direct report team members through good communication, training, motivation, professional development and performance management. Leads by personal example
• Assists with recruitment of training program staff. Manages schedules and oversees performance assessments and management.
• Collaborates with BBH Operations leadership to coordinate training schedules for BBH trainees.
5. Performs other duties and functions as assigned
Qualifications
Experience:
• Experience in teaching or training curriculum development and/or execution strongly preferred
• Healthcare industry experience desirable
• Staff supervisory experience preferred
Education: Bachelor’s Degree or equivalent in education, social services, or healthcare strongly preferred
Licenses/Certifications: Teaching or technical certifications preferred but not required
Skills:
1. Demonstrated proficiency to design, develop, implement and conduct educational or training curricula
2. Ability to develop and conduct training needs assessments and surveys
3. Strong listening and communication skills with the ability to provide, receive and actualize oral or written information
4. Strong critical thinking and problem-solving skills
5. Strong interpersonal and customer service skills with the ability to work with individuals from diverse demographics and various role levels
6. Strong organizational and time management skills to handle multiple priorities and projects based on business or strategic needs
7. Composure and professionalism under time constraints or pressure
8. Effective use of basic business and educational software, such as MS Office Suite, Canva, Time and Attendance
Other Requirements
1. Professional, business appearance
2. Flexibility in schedule to meet deadlines
3. Ability to travel among off-site locations
Job Type: Full-time
Salary Pay: Based on experience
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